The modern macbook pros (not the recent 16's) have the worst keyboards ever. That won't last a few years without being returned to apple for the Free Apple Keyboard quality program.
That's an entire generation of Apple laptops of all kinds - Apple MacBook Air 13, Macbook Pro 13, Macbook Pro 15 - all of them having their keyboards eventually malfunctioning, and ultimately needing their keyboards refurbished or replaced outright.
If you think this doesn't indicate Apple has a quality problem I don't know what you're thinking about. (They admitted it themselves and have a repair program that basically has their entire slate of MacBook products on permanent free repair for the foreseeable future)
And by the way, when you take your laptop to Apple, and they offer to replace the "Top Case" for your laptop for free, where do you think it's going? the battery probably goes to refurb, but a large portion of it is just getting junked because it has a genuine design issue to begin with.
That's an entire generation of Apple laptops of all kinds - Apple MacBook Air 13, Macbook Pro 13, Macbook Pro 15 - all of them having their keyboards eventually malfunctioning, and ultimately needing their keyboards refurbished or replaced outright.
If you think this doesn't indicate Apple has a quality problem I don't know what you're thinking about. (They admitted it themselves and have a repair program that basically has their entire slate of MacBook products on permanent free repair for the foreseeable future)
And by the way, when you take your laptop to Apple, and they offer to replace the "Top Case" for your laptop for free, where do you think it's going? the battery probably goes to refurb, but a large portion of it is just getting junked because it has a genuine design issue to begin with.