Was Eich a turning point in Mozilla’s failure? I remember almost all my distant family in other parts of the country cancelling Mozilla because of the situation.
(Remember this is the organization being well run previously, until someone dug through private political data and found the previous CEO had made donations that were deemed double plus ungood by a minority of stakeholders.)
The "web" (and mobile) just got big and expensive and Mozilla couldn't keep up. Just look at Apple and Google revenue and it's obvious that Mozilla couldn't sustain.
Compounding the problem is that the more money they made, the easier they could buy out all the Mozilla employees who aren't politically committed against Google and Apple.
Eich was CEO for 11 days. Donations are public. He remained CTO after it became widely known. It only became an issue when he became responsible for making sure Mozilla didn't discriminate.
(Remember this is the organization being well run previously, until someone dug through private political data and found the previous CEO had made donations that were deemed double plus ungood by a minority of stakeholders.)