I've been on a number of conference calls where people (both male and female) break down in tears from pressure or bad coworkers. Tears aren't all that rare or a big deal.
WTF yes they are. Only an utterly dysfunctional corporate culture would tolerate putting people under that amount of stress.
Ignoring "be a decent human being" for a moment, and only looking at the money (because this is one way to communicate with dysfunctional corps): companies have a duty of care to protect their staff from harm, and this includes mental distress. By not addressing the abuse the company is leaving itself open to costly legal action.
To be clear, I 200% agree with you (if there is such a thing), but it is still a normal state of affairs in multiple fields. I never personally lived it, but a few people close to me worked in healthcare and that kind of "brings you to tear" workplace abuse is downright common. Demeaning comments and forced overtime are a weekly if not daily occurrence.
Should they accept it? I guess not, but once it's normalized they partake as well and it doesn't change.