> from this was a little different than McNamara's, though. Since you will inevitably want to track your progress, make sure you track as many things as possible, because anything which is not tracked will get sacrificed to that which is.
That wasn't Deming’s position, Deming was pretty strong on the idea that there are measurable things that it is not cost effective to measure.
A big contribution of Deming’s here is the importance of understanding uncertainty in measurements relations between them to understand the degree of control.
That wasn't Deming’s position, Deming was pretty strong on the idea that there are measurable things that it is not cost effective to measure.
A big contribution of Deming’s here is the importance of understanding uncertainty in measurements relations between them to understand the degree of control.