Yikes, scaling up certainly sucks, but the article is rather over the top and defeatist about their experiences. Many companies and teams don't dovetail into the pandemonium described, but doesn't mean that the general sentiment is wrong. Scaling a company is a non-zero operational cost, and and it's largely impossible to be relevant and involved in all aspects of the business (unless you're bill gates in the 90's), but for those that can compartmentalize their aspect of the larger picture, good times can be had in large companies.