Another well-illustrated example of the fact that users don't know what they wan... | Hacker News

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		ardell on Feb 4, 2009 \| parent \| context \| favorite \| on: Half a second delay caused a 20% drop in traffic Another well-illustrated example of the fact that users don't know what they want, you have to A/B Test it out of them.

zach on Feb 5, 2009 [–]

Too true. I like the optometrist who made me read tiny letters again and again instead of asking "better like this... or like this?" Because even I can't tell the difference at first sight.

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