You hit the nail on the head. We provided, and more specifically, I, directly did, estimates on when we launch certain features.
Unfortunately those deadlines have come and gone. That was because those estimates were rooted in timeframes around how we were able to write code in 2012 when we didn't hit the large growth spurt we did in 2013.
As a result the majority of 2013 was about meeting customer demand. Luckily we've finished out the year very well in scaling the various teams within the company and adding in the necessary layers of management so that we finally feel that we are getting back on track with engineering again.
With the launch of Singapore there are actually alot of updates under the hood that customers don't see but the hypverisors in Singapore are running on a completely new version of our cloud backend.
As we close out February we are reviewing our product roadmap and will start providing feedback again on estimates and hopefully be once again much more accurate in those estimates.
One of the other items we've considered is putting together a blog post about our 2013 in review and specifically focusing on what happened to our product roadmap and what delays we hit and why, and how we are looking to get past those challenges in 2014.
